From first call to a live product, with no guesswork
Six clear steps, a written scope you approve before work starts, and something concrete in your hands at the end of each one.
- ISO 27001 certifiedInformation security you can point to
- NDA before we beginYour plans stay confidential
- Reply in 2 hoursOn working days
- 10+ years, 500+ projectsDelivery experience behind every product
The process
Six steps, and what you hold at the end of each
Nothing starts until you have approved it in writing. You always know what happens next, who does it and what you will receive.
Choose a product
Browse the catalogue. Every product page lists its features, who uses it and what it runs on, so you can compare it with what you need.
YouShortlist the products closest to your business.WeAnswer questions and suggest the closest fit.You receive A shortlist and straight answers on fit.
See a live demo
Use the demo request form. We reply within two hours on working days and show you the product running, on a call you schedule.
YouDescribe your users, workflows and any systems it must work with.WeDemonstrate the product and say plainly what it covers today and what would change.You receive A walkthrough of the real product and a gap list.
Agree the scope in writing
We sign an NDA if you wish, then write down what will be delivered: branding, changes, services, hosting and support, with the commercial terms.
YouReview, question and approve the scope and terms.WePrepare the written scope and the price for it.You receive A written scope and quotation. No work starts without your approval.
Brand, build and connect
We apply your branding, make the agreed changes and connect the services you chose, such as WhatsApp, SMS or payments.
YouSupply logo, colours, content and the provider accounts the services need.WeBrand the product, build the changes and test them.You receive A working version in a test environment to review.
Review and test together
Your team tries the product with your own data and flows. We fix what you find before anything goes live.
YouTest with your team and list anything to change.WeResolve the list and re-test.You receive A signed-off build you have tried yourself.
Go live and hand over
We deploy for your business, check it end to end and walk your team through it. Support arrangements are part of the agreed scope.
YouConfirm it is ready and start using it.WeDeploy, hand over and stay available for questions.You receive Your branded product, live, with a trained team.
Our commitments
What you can hold us to
Scope before work
Everything that will be delivered is written down and approved by you first, so there are no surprises later.
Confidentiality
An NDA protects your plans, and your business data is handled under our ISO 27001 security practices.
Honest fit
If a product does not cover something you need, we tell you in the demo, and scope it as new work.
Quick answers
We respond to enquiries within two hours on working days, and keep you informed through the project.
Tested before go-live
You review the product in a test environment with your own team before it is deployed.
People who built it
Our own engineers wrote these products, and the same team brands, deploys and supports them.
Three ways to work with us
Pick the amount of change you need
Most customers start with the first option and add the others as their needs grow.
Brand and deploy
The product as it is, presented under your name and deployed for your business.
- Your name, logo, colours and wording
- Set up and deployed for you
- A walkthrough for your team
Brand, customise and deploy
Everything above, plus changes to fit how your business works.
- Extra features and workflow changes
- Scope and cost agreed before work starts
- Changes tested before go-live
Add services around it
Connect the product to the channels and tools your customers use.
- WhatsApp and SMS OTP
- Transactional and promotional email
- Payments, verification and analytics
Branding
Presented under your name
We agree how the product will look and read as yours, such as logo, colours and wording. How far this goes depends on the product, and each product page says what is possible.
Extra features and changes are scoped separately, so you know the scope and cost before work begins.
Deployment
Set up for your business
We deploy the software for your business and show you how it works.
Any third-party accounts a product needs, such as a payment gateway, are identified up front.
Before you start
What you bring, what we bring
You bring
- Your logo and brand colours
- Details of your users, workflows and any systems to connect
- Accounts in your business name where a service needs them: payment gateway, SMS provider, WhatsApp Business, email domain
- A person who can answer questions and approve the scope
We bring
- The product, with its admin panel and, where it has them, mobile apps
- A clear statement of what it covers today and what would be new work
- Branding, customisation and integration work, scoped in writing
- Deployment, testing and a walkthrough
FAQs
About the process
Will you sign an NDA?
Yes. We are happy to sign a non-disclosure agreement before you share your plans, and every engagement is treated as confidential.
How quickly will you reply to my enquiry?
We aim to respond within two hours on working days. You can also reach us on WhatsApp from any page.
Do I get to see the product before I commit?
Yes. We give you a live demo of the real product, and you review a test version with your own team before anything goes live.
Do I own the software?
Ownership and licensing terms are agreed per project and written into the scope. Contact us to discuss what you need.
How long does deployment take?
It depends on the product, the branding and the customisation you want. We confirm a plan with you once the scope is agreed.
Can you add features that are not in the product today?
Yes. Extra features are scoped as custom work, and we tell you up front what is already in the product and what would be new.
What happens after go-live?
We hand over to your team with a walkthrough and stay available for questions. Support arrangements are agreed as part of the project scope.
What do I need to provide?
Your branding assets, such as logo and colours, plus details of your business and any third-party accounts a product needs, for example a payment gateway.
Ready to pick a product?
Start with the catalogue, or tell us about your business and we will suggest the closest fit.