Healthcare and services

Home Services Platform

Launch your own on-demand home services marketplace.

Home Services Platform software product

Overview

Home Services Platform is a marketplace for booking home services. Customers book a service, package and time slot. Service professionals, called partners, receive job offers and complete jobs. An admin console runs cities, zones, the service catalogue, partners, customers, bookings and marketing.

It follows the business model of on-demand home-service marketplaces and is designed to be launched under your own brand.

  • Partner onboarding with KYC review
  • Packages, add-ons and time slots
  • Coupons, memberships and wallet
  • Cities and zones

Features and modules

What Home Services includes.

Cities, zones and categories

Multi-city operation with zones, category groups and per-city availability.

Services, packages and add-ons

A catalogue with service packages and add-ons for each category.

Booking engine

Slots, quotes, cancellation fee rules, rescheduling, ratings and tips.

Partner onboarding and KYC

A seven-step onboarding flow with private document upload and an admin review that approves, rejects or suspends partners.

Partner jobs

Job offers, accept or decline, on the way, arrived, start with a job OTP, complete, and earnings.

Coupons, memberships and banners

Offers and membership plans managed by the admin.

Wallet and referrals

Customer wallet and referral rewards on a referred customer's first completed booking.

Admin console

Dashboard, bookings with assignment and cancellation, customers, partners, users and roles, and platform settings.

Panels, roles and apps

Who uses it, and where.

Admin panel (desktop)

With users and roles.

Customer and partner mobile sites

For customers and partners on mobile.

Home Services Platform panels and apps

How it works

A typical flow.

  1. A customer selects a service, package and slot

  2. The customer pays from the wallet or chooses to pay at service

  3. Eligible partners receive offers and one accepts

  4. The partner completes the job using the job OTP

  5. The customer rates the service and can tip

Branding, integrations and deployment

We present the product under your own name. The scope of branding and customisation is agreed with you before work starts.

Branding and customisation

Your name, logo, colours and wording can be applied. Contact us to discuss what you need and what it involves for this product.

Deployment and integrations

  • Hosting and set-up are agreed per project.

Integrations

  • No payment gateway is connected in the current build. Online payments and partner payouts are separate work.

FAQs

Questions about Home Services

Are Android and iOS apps included?

Yes. Native Android and iOS customer and partner apps are available for this product. We confirm what is included in your demo.

Does it include online payments?

Pay-at-service and wallet payments are included. A payment gateway can be added through our Payment Gateway Integration service.

How are partners verified?

Partners complete an onboarding flow with document upload, and an admin reviews and approves them before they receive jobs.

Talk to us about Home Services

Request a demo and we will confirm what this product covers and what a branded version would involve.