AI

AI Chatbot

A chatbot for your website and WhatsApp that answers from your own content.

AI Chatbot software product

Overview

An AI Chatbot answers the questions your customers keep asking, at any hour, using content you approve: product details, policies, FAQs and documents. When it is unsure, or when the customer asks, it hands the conversation to your team.

  • Answers from your content
  • Website and WhatsApp
  • Hand-over to your team
  • Lead capture

Features and modules

What AI Chatbot includes.

Answers from your content

The bot is set up on your documents, FAQs and product data, and is instructed to answer from them.

Website and WhatsApp

A chat widget for your website, and WhatsApp through our WhatsApp Integration service.

Hand-over to a person

The conversation moves to your team when the bot is unsure or the customer asks.

Lead capture

Name, number and requirement collected and passed to your CRM or product.

Conversation logs and reports

Conversations are stored so you can see what customers ask and improve the answers.

Languages

English, Hindi and other languages, agreed per project.

How it works

A typical flow.

  1. We collect the content the bot should answer from

  2. We set up the bot and the hand-over rules

  3. We test it on real questions with your team

  4. We launch it on your website and WhatsApp, then review the logs with you

What you provide

We handle the integration. These are the accounts and approvals that sit in your business name.

  • The content the bot should use, such as FAQs, policies and product information
  • A WhatsApp Business account if you want it on WhatsApp
  • An AI model provider account, whose usage charges are paid by you

FAQs

Questions about AI Chatbot

Will it make things up?

It is set up to answer from your approved content and to hand over when it cannot. No AI system is perfect, so we test it with your team and review its logs after launch.

Can it run on WhatsApp?

Yes, through our WhatsApp Integration service.

Talk to us about AI Chatbot

Request a demo and we will confirm what this service involves for your system.